Privacy policy

Privacy Policy - COSSAC

Last updated: 7/10/2025

At COSSAC, we respect your privacy and value transparency. This policy explains how we collect, use, and protect your personal data when you visit our website or shop with us.

1. Information we collect

We collect the information you provide when you:

  • Browse our website, join our mailing list, or make a purchase.

  • Interact with our content on social media, email, or ads.

This may include your name, email address, shipping details, and browsing behaviour.

2. How we use your information

We use this data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Improve our website and user experience.

  • Share updates, offers, or collection launches (only if you’ve opted in).

  • Measure ad performance and show you relevant content through partners like Meta (Facebook, Instagram) and Pinterest.

We never sell your data.

3. Cookies & tracking

We use cookies and similar technologies to personalise your experience and understand how our site is used. Some cookies are essential for site function; others help us with analytics and marketing.

You can manage your preferences anytime via our cookie banner or by changing your browser settings. 

4. Your rights

If you’re based in the EU or UK, you have the right to access, correct, or delete your data.
To exercise these rights, contact us at agata@cossac.co.

5. Data storage & security

Our store is hosted on Shopify, which provides secure data storage and encryption. Shopify may store your information in the United States or other countries with equivalent protection standards.

6. Contact

If you have any questions about this policy or how we handle your information, please contact:

COSSAC
Email: agata@cossac.co